Owner protection
How we handle deposits, damages, disputes, and support during a rental.
Damage & incident flow
- Document condition before pickup (photos)
- Report issues as soon as possible
- Provide receipts/estimates when needed
- We mediate disputes with evidence from both sides
Good practices
- Clear rules (fuel policy, mileage, late returns)
- Keep maintenance up to date
- Communicate inside the platform for traceability
Note: This page is informational. Final policies may evolve as the product matures.
